All ready-made purchases ship within 1–3 business days. Custom orders ship when they're ready - we'll discuss scheduling when we are ironing out the details of your project. Shipping is done via USPS. You will receive tracking information once your items ship. If you need your order sooner, let me know and I'll see what I can do.
Returns aren't typically accepted as much of my work is custom. I can determine if an item is returnable on a case-by-case basis. To discuss returns, please email firstname.lastname@example.org.